Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. We intend that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is essential to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who such activities could harm. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit or from our online products and services. Once we receive your transmission, we will also do our best to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Cookies are data that a Website transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the website to your needs. If you do not want information collected through Cookies, a simple procedure in most browsers will enable you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some of our online services.
Access to Information
We will endeavour to take all reasonable steps to secure any information we hold about you and keep this information up-to-date. If you discover that information about you is incorrect at any time, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to Other Sites
We provide links to Web sites outside of our websites, as well as to third-party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Problems or Questions
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website here.
If you believe anything contained in this website is incorrect or misleading in any way, don’t hesitate to get in touch with Treesafe Australia Pty Ltd (ABN 33 094 502 182) using the following information:
ATTN: WEBSITE ADMINISTRATION
Treesafe Australia Pty Ltd
PO Box 2594
Nambour QLD 4560
07 5472 8660
Certified. Insured. Prepared.
We hold the following certificates, which are available by request:
Public Liability $20 Million (with applicable interested parties noted)
Professional Indemnity $5 Million
Work Cover Qld
Plant & Equipment Insurance
Current & Reviewed OH&S Policies
SWMS (Safe Work Method Statements)
Current & Reviewed Environmental Policy
Yes, we have all Certificates of Currency and will happily send you copies if you need them.
Most of our crew have a Cert III in Arboriculture. All have appropriate licenses to operate the machinery and equipment we use.
We also have fully qualified Level 5 Arborists that can consult, assess, and provide compliancy reports if required.
It is yours. You may keep it. We will leave it in a pile for you.
Sometimes damage does occur when branches fall from heights but we will do our best to prevent this.
No, we do a very good job of ensuring the area is left clean.
We review all quotes after 60 days.
Yes, we have level 5 Arborists to do this.
We do our best to make sure everyone understands what works have been agreed upon. If you are not happy we do ask that you tell us (preferable while the crew is there). We aim to exceed your expectations.
We can do this for you for a fee or we can advise you on the process so you can do it yourself.
We require a 50% deposit to book the work. Once the job is completed and you are happy with the outcome, a 7-day invoice will be emailed to you. This can be paid by cash, cheque, or EFT.
Give Briana or Bek a call, and they’ll help you make the right decision.